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All orders are shipped free of charge by Australian post standard ground services, if free shipping is your preferred method thee unfortunately do not offer any form of tracking nor can they guarantee delivery or be liable for lost or damaged packages, in the event that your order does get lost or damaged all claims must be made with the Australian post office.
Express shipping is offered at an additional cost and does come with a guarantee of delivery and complete transit tracking, if you have any concerns in regard to your order being tracked and delivered, we suggest you choose the Express delivery option.
All orders are guaranteed to be shipped within 2 days of receipt, all orders valued over $100 (AUD) qualify for Free Express shipping, so we suggest that you bump up your order and take advantage of the free Express delivery
If Shipping via Express post an email notification will be sent to you immediately after your order has left the warehouse, it will contain a tracking number along with the information you need to track your order from their warehouse to your door, if standard shipping is chosen the email notification will simply be to inform you that your order has been processed and shipped
YOU MUST BE 18 YEARS OF AGE TO BUY ELECTRONIC CIGARETTES IN AUSTRALIA